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You have probably come across those people who queue behind you for a few minutes at the bank, then excuse themselves, “Niko nyuma yako”, and find a comfortable chair in the corner. When you are almost at the counter, they return to the queue, sparking arguments with everyone behind you. How annoying!
Queuing for a long time is frustrating, more so if you have somewhere else to go. Thus, as you queue, keep in mind that everyone queuing with you feels the same.
If you think the line is too long, you could run other errands and come back later when there are fewer people waiting. When you jump the queue, you are implying that you are more entitled than everyone else, and that what you have to do is more important.
Here is how we should behave:
• Join the queue from the back; don’t look for someone you know then cut the queue.
• If you hate queues, start early; show up at the earliest possible time.
• It is prudent to wait for your turn. If you have to jump the queue, only do so if everyone who is waiting allows you to do so. If you have an emergency and have to go to the front of the line, explain to the people ahead of you what the problem is.
• It is uncouth to save space for a crowd. It is also rude to take turns to hold a place for each person in a group.
• Give everyone in the queue their space. Keep your hands and body to yourself; do not touch or rub against other people.
• Avoid ranting about the long queue or slow tellers. It only makes the situation worse for you and those in the line with you.
• Watch what you discuss with others on the queue. Who cares if you and your wife are moving into a new home? Or if your child won a trophy? If your phone rings, excuse yourself, step aside and take your call.
• A simple act of kindness never hurt. If you are in a supermarket queue with a trolley full of goods, why not allow the person behind you to pay for their single item first? Whenever possible, allow old people, pregnant women, women with babies and disabled people to go ahead of you.
Photo: timetowrite.blogs.com
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