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Nelson Korir, a Nairobi resident, visited a private hospital in the city for a routine check-up.
To his surprise, when he mentioned having National Health Insurance Fund (NHIF) as his mode of payment, he was informed that it was no longer accepted, despite being up to date with his remittance.
Civil servants in a government telecommunications department disclosed that they were unable to access services because the government had not remitted their statutory deductions to NHIF, despite deducting the amounts from their salaries.
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