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Getting customer feedback on mSurvey

Claire Munene, mSurvey Chief Commercial Officer

mSurvey is a mobile feedback platform that enables businesses to interact with their customers through short messaging. 

The firm, which has operations in Nigeria and eyeing other African markets, is headquartered in Kenya. mSurvey Chief Commercial Officer spoke to Financial Standard on the new method of getting customer feedback among companies as well as the prospects of growth in Kenya and the region.

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