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Condemned without a hearing: Borrowers take issue with credit-rating system

For Johnson* Ochieng, the start of this year ushered in one of the saddest moments in his 42 years.

Mr Ochieng, a car dealer and brand management consultant, lost his only sister to liver cancer. This was after he was unable to raise the Sh2.7 million needed for a transplant in a hospital in India.

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