×
App Icon
The Standard e-Paper
Truth Without Fear
★★★★ - on Play Store
Download Now

Victory for customers as court blocks Safaricom's Bonga points expiry plan

Vocalize Pre-Player Loader

Audio By Vocalize

Safaricom CEO Peter Ndegwa speaking during Safaricom plc FY25 investor briefing on 9th May 2025. [Wilberforce Okwiri,Standard]

The High Court in Nairobi has declined to lift its order barring Safaricom from expiring Bonga Point loyalty program and non-merchandise Bonga redemption.

On October 28, 2022, Safaricom issued a public notice indicating that bonga redeemed by its customers will have expiry dates.

Get Full Access for Ksh299/Week.
Bold Reporting Takes Time, Courage and Investment. Stand With Us.
  • Unlimited access to all premium content
  • Uninterrupted ad-free browsing experience
  • Mobile-optimized reading experience
  • Weekly Newsletters
  • MPesa, Airtel Money and Cards accepted
Already a subscriber? Log in
Business
Big win for Ruto as court clears path for sale of key State firms
Business
PwC now seeks buyers for Koko Networks assets
Business
Kenya Pipeline Company IPO extended by three working days
Enterprise
When fundamentals are stable but the patient is terrified