×
App Icon
The Standard e-Paper
Kenya's Bold Newspaper
★★★★ - on Play Store
Download Now

Victory for customers as court blocks Safaricom's Bonga points expiry plan

Safaricom CEO Peter Ndegwa speaking during Safaricom plc FY25 investor briefing on 9th May 2025. [Wilberforce Okwiri,Standard]

The High Court in Nairobi has declined to lift its order barring Safaricom from expiring Bonga Point loyalty program and non-merchandise Bonga redemption.

On October 28, 2022, Safaricom issued a public notice indicating that bonga redeemed by its customers will have expiry dates.

Get Full Access for Ksh299/Week
Uncover the stories others won’t tell. Subscribe now for exclusive access
  • Unlimited access to all premium content
  • Uninterrupted ad-free browsing experience
  • Mobile-optimized reading experience
  • Weekly Newsletters
  • MPesa, Airtel Money and Cards accepted
Already a subscriber? Log in
Financial Standard
Why you are likely to be hit by a blackout every Wednesday
Financial Standard
Fresh bid to halt Sh16b Mombasa gas plant flops
Opinion
Why Africa's downstream sector is the next global investment frontier
Business
How high power tariffs keep manufacturers uncompetitive