×
App Icon
The Standard e-Paper
Read Offline Anywhere
★★★★ - on Play Store
Download Now

7 ways to enhance good customer service

Give your customers the opportunity to share their experiences and opinions about your business. [iStockphoto]

Positive customer service is crucial for business success.

In an increasingly competitive global economy where customers are one click away from going to a competitor, customer service can make or break a business.

Get Full Access for Ksh299/Week
Uncover the stories others won’t tell. Subscribe now for exclusive access
  • Unlimited access to all premium content
  • Uninterrupted ad-free browsing experience
  • Mobile-optimized reading experience
  • Weekly Newsletters
  • MPesa, Airtel Money and Cards accepted
Already a subscriber? Log in