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The Standard Group Plc is a
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print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
Twitter
Introduces Customer Service Bots to speed up customer service with quick
replies and welcome messages in direct messages.
Twitter announced two new features to create better conversational
experiences between businesses and people on Twitter. Quick replies and welcome
messages in Direct Messages make it easier for businesses to guide people to
better outcomes through a combination of simple automation and human service.
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