Reactions after SportPesa gives fans latest update
It has been two weeks since the government suspended SportPesa's online payment services for allegedly failing to comply with industry rules.
The betting firm has since maintained that they are tax compliant and that they did not know why the licences were being withdrawn. The matter is pending before the courts.
The company says it is operational and one can still play and withdraw their money as usual despite government crackdown.
However, the withdrawal is meant for punters who still have money in their SportPesa betting wallets since one cannot deposit money in their suspended paybill number.
With many Kenyans locked out of the company’s pay bill numbers services, the betting firm has been telling its customers that they are still working to restore normal operations.
Gamblers have been waiting patiently for positive update from the company of being back in operation but there seems to be no end in sight at the moment over the stand-off.
With the matter still pending before the courts, the feedback from SportPesa has been same since the shutdown started.
And to change the same way of giving update to its clients, the company started listing a number of their social responsibility that they have been carrying out since its launch.
But comments from punters on their social media post proved that their clients only wanted to hear the good news that they are back in operation and not what they have done in the past.
Assuring their clients that they are not beating about the bush in response to their queries, the company responded that their services are temporarily unavailable due to a suspension of services by key suppliers and that they are working tirelessly to resume full.
“Hello, worry not, rest assured we are working tirelessly to restore normal operations very soon. We thank you for your patience and support. ^SR ” the company responded.
As some fans pushed the firm to resume their operations, others thanked SportPesa and begged them to resume their operation.
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