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Govt commits to streamline services at JKIA after complaints

Jomo Kenyatta International Airport in Nairobi. [File, Standard]

The government has pledged to improve service delivery at Jomo Kenyatta International Airport (JKIA) in response to passenger complaints.

In a joint statement, Cabinet Secretaries John Mbadi (Treasury), David Chirchir (Transport), and Rebecca Miano (Tourism) outlined plans to provide seamless, efficient, and courteous services to travelers arriving at and departing from JKIA.

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