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The Auditor General has faulted the Directorate of Immigration department for not issuing passports within the required timeline of 14 days.
One of Kenyans’ biggest complaints on social media is the pace of processing of passports, with some taking months to be issued. The auditor general, in the Report of the Auditor-General for The National Government for The Year 2020/2021 Ministries, Departments and Agencies, says that the processing takes up to more than half a year.
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