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The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
Customer review satisfaction feedback survey concept. [iStockphoto]
A recent search for car tyres for my Vitz ended up being a lesson in customer service. I was surprised by the domination of the local market by Chinese-made tyres.
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