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The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
Keeping your customers happy cannot be gainsaid in an ever-changing business environment characterised by cut-throat competition
Therefore, business owners must continually devise ways to keep their customers satisfied by offering the best service possible while promptly dealing with any negative feedback regarding their services.
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