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e-Citizen no cure for accountability, governance and leadership failures

ICT CEO Stanley Kamanguya chats with Acting CEO KONZA Technopolis John Paul Okwiri and (ICT) Authority chief manager Business Development and Innovation Konza Technopolis Josephine Ndambuki at the ICT stand showcasing digital government services during the launch of e-Citizen Services. [David Gichuru, Standard ]

What started as a simple executive fiat on centralization of national revenue collection is turning out to be a major public controversy, raising questions over the motivations behind it. Roping school fee payments into the magical 222222 e-citizen bandwagon seems to be the ultimate deal breaker for its champions.

To put the views advanced in this article into context, I must state that there is no persuasive evidence or logic that the centralized 222222 Pay Bill number will improve accountability or revenue collection for the government. Scratching beyond the surface would suggest there could be other underlying factors behind this arbitrary administrative action.

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