Mastering the art of etiquette in Kenya

Cropped shot of a young woman blowing her nose into a tissue. [Getty Images]

Alvin Toffler said the illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and re-learn.

Going by the numerous flaws and embarrassing moments experienced in high-profile situations, one would very much agree with Toffler. With technological advancement, there are new ways of doing things that we must embrace if we are to remain relevant in the modern business world.