The recent appointment of a new board of directors for Kenya Power and Lighting Company (KPLC) should count for something. The new board should herald a new era for an outfit whose fortunes have been on a downhill spiral in recent years.
For far too long, Kenyans have bemoaned the runaway bills they have had no choice but pay to a nerveless behemoth. Truth be told, KPLC has, over the years, serially exhibited an annoying complacency - sometimes brazen flippancy - which monopolies are wont to do from time to time.