×
App Icon
The Standard e-Paper
Home To Bold Columnists
★★★★ - on Play Store
Download Now

Equity, DTB, BOA tops list in customer care services- report

 

Equity Group Managing Director & Chief Executive Officer James Mwangi during an Investor briefing Q1 2018 performance. [Wilberforce Okwiri/Standard]

Kenya Bankers Association has released a report on customer care services among lenders in Kenya based on, digital experience, institutions’ responsiveness and customer experience.

Get Full Access for Ksh299/Week
Uncover the stories others won’t tell. Subscribe now for exclusive access
  • Unlimited access to all premium content
  • Uninterrupted ad-free browsing experience
  • Mobile-optimized reading experience
  • Weekly Newsletters
  • MPesa, Airtel Money and Cards accepted
Already a subscriber? Log in