Hotels bet on tech to shore up market reach

The Internet has revolutionised operations and marketing of businesses. In Kenya, the food service industry is adapting to this new wave of interruption that is paying off handsomely for some players.

According to Communication Authority of Kenya’s Third Quarter Sector Statistics Report For Financial Year 2016/2017, Internet users rose to 40.5 million, up from 39.6 million for the previous period - a penetration level of 89.4 per cent.