The digital revolution is upon us. Over the years we have seen technology become embedded across many industries ranging from banking, telecommunications, retail, insurance and even Government. Kenya is no stranger to this digital revolution, with mobile money platforms allowing those who were previously financially disenfranchised access to financial services.
Kenya’s embrace of technology can also be seen in the public sector, with e-government helping provide access to services previously burdened by laborious manual processes and red tape. Kenyans will know the most infamous among these processes previously included getting a new national ID or driver’s licence.