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Gideon Lang’at, a teacher, has been losing his hard-earned cash to mobile phone money transfer services. Lang’at is a senior manager in his school and parents normally send money to their children through his mobile account.
The system was working well until some parents began sending money without including the withdrawal charges. These parents would called the school and tell their children to expect the face value of the money they had sent. Rather than argue with his pupils, Lang’at incurred the withdrawal charges.
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