Tech puts over 12,000 bank jobs on the line

A senior Ecobank staff serves a customer during a past role swap exercise at one of the bank’s Nairobi branches. Bank teller jobs are among those threatened by digitisation. [File, Standard]

About 12,000 bank workers are living on borrowed time as banks continue to digitise their operations.

Over a third of clerical and secretarial staff in the banking sector, new Central Bank of Kenya (CBK) data shows, have been sent home in the last three years as the technological maelstrom continues to wreak havoc in the financial space.