Jambopay calls for audit of its transactions by City Hall

Jambopay
A Nairobi county parking attendant displays an automated electronic gadget for collecting revenue [Standard, File]
Webtribe Company which is the mother company to Jambopay has now written to City hall requesting for an audit and reconciliation of all transactions carried out during its tenure.

This comes a week after City hall parted ways with Jambopay, an online revenue collection platform and installed a new internal revenue collection system.

Through a letter dated June 13 and seen by The Standard, the firm urges city hall to nominate a reputable firm to asses all the transactions, working hand in hand with web tribe auditors to give it a clean bill of health.

“We request for an immediate reconciliation and audit of the transactions and settlements done to ensure closure of the account. Please note that all payments done through ejijipay system have been synchronized to the LAIFOMS system on a daily basis since inception in 2014,” reads the letter addressed to county Secretary, Pauline Kahiga. 

“We wish to confirm that all transactions done through Jambopay channels including agents, cards, Mpesa pay bill 147147 and Airtel money have been settled to the county’s revenue collection account.”

Webtribe’s contract expired on April 7, but the county entered into negotiations with the firm for a 90-day extension period to ensure a seamless transition to the internally managed system.

During its tenure, Jambopay came under heavy criticism especially from members of the county assembly and the audit is set to establish whether their transactions were in line with the contractual agreement.

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Last year, the Nairobi City County Assembly Public Accounts Committee had recommended for the immediate termination of Webtribe’s contract citing lack of transparency and low revenue collections.

In the last financial year, the county collected Sh10 billion against a target of Sh17 billion. By end of May this year, the county had collected Sh10 billion against a target of Sh15 billion.

The Budget Committee had also raised its concerns with Jambopay, noting that the county had no full control over the system.

Jambopay CEO Danson Muchemi, however, said that the audit will help clear the air on the legality of the transactions carried out through the system and efficiency of the same.

“Our business with NCCA was transparent. We have nothing to hide and we are going to submit all the required documents such as transaction logs and more to aid the audit process,” stated Muchemi.

City hall last week introduced a new internal revenue collection system after officially parting ways with Jambopay. Consequently, Jambopay surrendered USSD codes and payment numbers used to run the system.  The tech firm was responsible for the automation of 136 out of a total of 138 revenue streams during its tenure.

Motorists, traders and businesses in Nairobi will now pay for services through a newly introduced revenue collection system.

The Nairobi County Government, which said the new system was aimed at boosting revenue collection, advises that those seeking to pay for parking fees, business permits, land rates, and other services will do so by dialing.

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