Secrets of surviving in the loan services industry

Mid-level lenders offering credit facilities currently face stiff competition from various quarters. Before starting Jijenge Credit Ltd in 2014, Peter Macharia had been a banker for 25 years. At National Bank of Kenya he rose through the ranks — from a bank teller to a regional manager in charge of Mt Kenya region. He talked to Financial Standard about the challenges he faced venturing into credit services and what the future holds for the industry.