The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
The official consumer body for energy has revealed its star ratings to help people make a more informed choice before switching. [Photo: Mirror]
Energy provider OneSelect has been named the worst supplier in the market for customer service.
In Citizens Advice’s latest star rating, which ranks the customer service levels of energy suppliers, the giant failed to satisfy households on service and wait times.
Get Full Access for Ksh299/Week
Uncover the stories others won’t tell. Subscribe now for exclusive access