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The Standard Group Plc is a multi-media organization with investments in media
platforms spanning newspaper print operations, television, radio broadcasting,
digital and online services. The Standard Group is recognized as a leading
multi-media house in Kenya with a key influence in matters of national and
international interest.
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We are in October, that month of the year when organisations celebrate customer service as a crucial culture by recognising their outstanding employees and appreciating clients for their support.
Many businesses are aware that if well executed, activities lined up for customer service month can lead to stronger teams, formidable customer connections, and ultimately better returns on investments. Indeed, a focus on customer service during this period can impact heavily on a company's brand reputation.
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