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Parliament has summoned the management of Safaricom and the country's new communications regulator, David Mugonyi, after fresh M-Pesa outages left customers of Kenya's biggest telco without services for hours twice in as many weeks.
The chairperson of the Departmental Committee on Communication, Information and Innovation John Kiarie told The Standard yesterday that Safaricom's management and the Communications Authority of Kenya (CA) are expected to shed light on the successive outages, which have rocked businesses and inconvenienced customers.
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