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22,000 government services, disrupted as E-Citizen crushes

Immigration PS Julius Bitok addresses the media during the reception of the first batch of travelers who used the Electronic Travel Authorization system to come to Kenya without a Visa at Jomo Kenyatta International Airport on January 05, 2024. [Denish Ochieng, Standard]

At least 22,000 government services were unavailable for a better part of Friday after the e-citizen payment platform crashed.

Kenya Revenue Authority (KRA) was one of the parastatals that announced unavailability and disruptions in payment of services.

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