Smart ways to deal with passive-aggressive behaviour at work
A passive-aggressive boss?· Make your boss own their decisions Passive aggressive bosses tend to possess overly critical behaviour. Workplace bullying is also majorly attributed to passive-aggression from managers. In some instances, such bosses limit access to needed information to their juniors so that they get to give them that look of pure disdain when it comes to decision making. Such managers thrive on pitting employees against each other. In order to perform your best and not to fall into the trap of being chronically indecisive, prepare adequately and dig for more information whenever you are given an assignment. Set parameters and clarify what is expected of you in advance. Clear expectations will limit your boss’s passive-aggressive choices especially in critical decision making. They will also be bound by the expectations they themselves set for the job. Rather than feeling like you are undervalued, anticipate their behaviour, prepare and do your due diligence in all you are supposed to do.
A passive-aggressive colleague· Control your emotions Passive-aggressive colleagues can really get under your skin. Their tendency of indirect communication can really get in the way of business and bring frustrations and less welcome surprises. Refrain yourself from overreacting or lashing out. Look into every situation they bring to you objectively so that you can proceed more mindfully. “There’s something powerful about objectivity in these very charged, uncomfortable situations with very frustrating people”, says Amanda Gulino, HR expert and founder of A Better Monday. Always stay calm and collected. · Speaking out is an essential step Depending on the severity of the consequences of the passive-aggressive behaviour, find a way to address the issue with honesty and kindness. Speaking out will underscore the intention that you are not condoning their behaviour. Communicate effectively that addressing the issue is a step forward rather than a confrontation. · Bring strong emotional intelligence Dealing with passive-aggression is one area where using emotional intelligence will have a huge advantage. Passive-aggressive colleagues believe they are doing their best in communication. By being more empathetic, you will make them feel safe so that they can improve their communication and engage in more constructive conversations. Create an environment where being effective is more important, and helping them communicate better will only help them achieve more and relate better. Probe more from them. “All they want is to be heard,” says Renee Frey, recruiting guru and founder of TalentQ. “If they are not sharing their frustration, verbally communicate to them that they can trust you and share their true thoughts and feelings. This enables them to feel more comfortable and share more openly.” · Look into your company’s culture If you happen to notice passive-aggressive behaviour with a good number of your colleagues, it could be an indicator that more time should be allocated in investigating the company’s culture. It could be that there are systemic factors hindering effective communication and employee connection to the company. To salvage your company from future low workplace morale, raise your concern with the relevant people and explain the bigger picture. The company culture could use some good refresher to get the employee morale boosted.
Do not miss out on the latest news. Join the Standard Digital Telegram channel HERE.