A day wasted in the long queues at Nyayo House for my passport

Members of the public seeking services queue at Nyayo House on September 01,2023 when Interior CS Kithure Kindiki visited to see the flow of work at the building. [Denish Ochieng, Standard]

It was a few minutes to 11am when I arrived at the area just outside the eastern perimeter wall of Nyayo House, particularly the place where a sign declaring "Nyayo House Is A Corruption Free Zone" was recently erected.

It was the day I expected to collect my passport. Weeks earlier, I followed the process and booked a specific time and date. Blowing this opportunity would mean that I should book another appointment and wait until next month.