Bitter reality of NHIF cash crunch and attempt to navigate through financial maze

National Hospital Insurance Fund (NHIF). It boasts over 16 million members and approximately 30 million dependents. [Jonah Onyango, Standard]

Nelson Korir, a Nairobi resident, visited a private hospital in the city for a routine check-up.

To his surprise, when he mentioned having National Health Insurance Fund (NHIF) as his mode of payment, he was informed that it was no longer accepted, despite being up to date with his remittance.