Why are people who work in hospital like this?

What happens to people who work in public health facilities? It almost seems as if being rude and arrogant and rough is a qualification for being hired.

From the security guy and the nurse to the cleaner and the cashier, the attitude that is served in hospitals is on another level – it runs on steroids. A genuinely nice person in these places, who is happy to help, is an exception, rather than the rule. Sometimes, one even needs to ‘know’ people to be treated fairly.