Pain of tenants at the hands of caretakers

 

Residential houses in Pipeline, Embakasi. Most of the houses in the area are managed by caretakers. [File, Standard]

Going by the way they carry out their daily management duties, the caretakers of residential buildings have become among the most powerful people in the housing sector. Most of them live in the same compound as the tenants and make their word law that can be overturned only by the landlord.