Why taxpayers are opting for alternative dispute resolution

In a quiet revolution against the traditional practice of enforcement, taxmen globally are now showing serious interest in finding ways to solve business disputes without going to trial.

The Kenya Revenue Authority (KRA) has not been left behind in this revolution and is indeed among the taxmen that have embraced Alternative Dispute Resolution (ADR) as a means of settling tax disputes. This has led to a 20 per cent growth in ADR in the last financial year, a sign that trust and facilitation is now at the centre stage of dispute resolution on tax matters.