How a chat with waiter birthed disruptive app

Griffin Insurance CEO Jihan Abass during an interview with Financial Standard on October 31, 2019 [David Njaaga,Standard]

Three years ago, Jihan Abass visited a local restaurant. Out of curiosity, she asked a waiter whether he had any insurance cover.

The waiter’s answer was no. The same went for almost everyone else she came across on the streets.