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Truth Without Fear
The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
A majority Kenyans prefer to be served by a teller as opposed to using automated services at their local bank, a new survey shows.
According to the survey by the Kenya Bankers Association (KBA), eight in ten Kenyans prefer consulting a human being rather than robots, chat-bots and other Artificial Intelligence models of customer service.
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