On February 11, 1999, Beatrice Mwende lost her daughter, Esther Achieng, to a grisly road accident. She was hit by a motorist insured by Blue Shield Insurance Company. Blue Shield which has since been placed under statutory management was then one of the biggest insurers for public vehicles.
After two years of playing hide-and-seek with Mwende, Blue Shield was finally placed under statutory management bringing to the fore its inability to compensate her. However, Mwende who was not privy to the intricate winding up process, her trail for compensation ran cold. Unknown to her, there is a fund supposed to take care of policyholders once an insurer collapses.