Gratitude, appreciation the magical key to organisational growth

What has gratitude got to do with the overall health of an organisation? What has a subjective measure got to do with determining the sustainability of a financial entity, for instance? It is difficult to deny the power of recognition and appreciation in changing perceptions and in raising organisational profile and profits.

When gratitude ceases to be mere politeness, civility and the perfunctory ‘thank you’, and suffuses both the soul of individual workers and the organisation, that is when measurable real results begin to be felt.