Directline settles Sh2.8b in claims amid wrangles

Directline Assurance Company paid claims of Sh2.88 billion last year with close to a tenth of the money being released in December.

This comes amid shareholder wrangles, which threaten to affect the financial health of the leading insurer of public service vehicles (PSVs).

In a statement yesterday, Directline said in December 2024 alone, it paid Sh275.2 million in claims, a big chunk of it to PSVs. Another Sh19.1 million has been paid out in the first five days of January, the firm said.