It was in April 2008 and a beautiful well dressed woman was at her office desk working. She swept a steady glance over the floor. Everything seemed fine. Work was progressing well, everything and everyone was in place. And so she might have relaxed a bit, kicked off her pair of high heels, sat back on the swivel chair, and possibly sipped her tea. Life was good. She was living her dream. Teresa Njoroge was a bank manager and she loved her job. Every bit of it; from the long hours to the long meetings.
However, If she had known what would transpire a few hours later, maybe she would have started her morning differently. And the free fall began with a single transaction. Just one of the millions of similar ones the bank had processed over the years. This one didn’t seem any different. A seemingly self-assured man walked into the bank branch and asked for a 3-step cash withdrawal service. He was a premier customer, and wanted his money transferred to another bank branch.