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Safaricom faces battle for M-Pesa customer billions

M-Pesa shop in Nairobi. [Jonah Onyango, Standard]

Safaricom’s stranglehold on the mobile money market could be tested with the launch of a service that allows users to send money across networks.

This is after Safaricom and Airtel agreed to pilot a mobile wallet that will enable Kenyans to send or receive money across networks at no extra charge.

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