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Why banks could soon start phasing out teller jobs and explore digital space

Australian author Brett King

Renowned Australian author Brett King predicts many banks are likely to start phasing out teller jobs as they follow customers to digital spaces.

Speaking exclusively to The Standard, Mr King - who has given key note addresses on disruptive technology in over 40 countries, graced TED conferences as well as authored Amazon best-selling books on the future of banks - said the next 15 years would see the role of tellers shrink significantly.

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