Please enable JavaScript to view advertisements.
×
App Icon
The Standard e-Paper
Stay Informed, Even Offline
★★★★ - on Play Store
Download App

Feedback made easy: App gives Kenyan firms chance to quickly respond to customer complaints

WAYO Ernest Makotsi

NAIROBI: Business ideas can come from anywhere. For Ernest Makotsi, the idea for his application, Wayo, came to him while he was in a hospital waiting room.

Five years ago, his father had to be admitted to hospital, and Mr Makotsi sat waiting for hours in a room along with the families and friends of other patients, all hoping for information from hospital staff.

Premium Article

Get Full Access for Ksh299/Week.

Bold Reporting Takes Time, Courage and Investment. Stand With Us.
Continue Reading  →
What you get
  • Unlimited access to all premium content
  • Ad-free browsing experience
  • Mobile-optimised reading
  • Weekly newsletters & digests
Pay via
M - PESA
VISA
Airtel Money
Secure Payments Kenya's most trusted newsroom since 1902
Support Independent Journalism

Stand With Bold Journalism.
Stand With The Standard.

Journalism can't be free because the truth demands investment. At The Standard, we invest time, courage and skills to bring you accurate, factual and impactful stories. Subscribe today and stand with us in the pursuit of credible journalism.

Pay via
M - PESA
VISA
Airtel Money
Secure Payment Kenya's most trusted newsroom since 1902