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The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
By Macharia Kamau and Fredrick Obura
Mobile operator Airtel Kenya suffered poor customer services provision after employees of Spanco Raps – the firm outsourced by the mobile operator to handle its customer care services – downed their tools.
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