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The horror and hilarity of the customer

Woman screaming (Photo Courtesy)

Not all customers are created equal. Businesses deal with the good, the great and the downright ugly.

It is impossible to avoid getting entangled with a not-so-pleasant client every once in a while. At such times, it can be difficult to believe the edicts that the customer is always right, or that the customer is the boss or that s/he comes first.

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