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The Standard e-Paper
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The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
By Ken Nyadimo
Effective customer relationships are the lifeblood of any enterprise. Yet, many do a shoddy job in nurturing, prodding and skimming their market resources to achieve brand loyalty and drive up sales at negligible cost.
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