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The Standard Group Plc is a
multi-media organization with investments in media platforms spanning newspaper
print operations, television, radio broadcasting, digital and online services. The
Standard Group is recognized as a leading multi-media house in Kenya with a key
influence in matters of national and international interest.
Hallo? Is this the Call Centre Manager — Kenya Power and Lighting Company? Ms Sylvia Karanja would like to have a word.
"Bear with me because I cannot take the rudeness of your customer care representatives and their supervisors any more," Sylvia says.
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