
It began by admitting that "rare are the times when leadership is ahead of the people; we are always striving to steer the machinery of state and government to keep pace with the aspirations of citizens." It confessed that "we have learnt... that listening is a full-time occupation of leadership, and that all questions asked by the people must be answered thoroughly and in full."
In conclusion, it affirmed that "we value the contributions of all, whether they come in the form of support or encouragement, suggestion or proposal, criticism or protest" while noting that "the most powerful component of leadership is listening and learning." Think "light bulb" moment!