Kenyan hospitals are sitting ducks for digital disruption

The Nairobi Women's Hospital Adams Arcade branch. [Wilberforce Okwiri, Standard]

If you desire to be an innovation catalyst and a creative problem solver, then you might want to become what management practices writer, Tom Peters, calls an “observation freak.”

In Peters’ estimation, everyone keen to create new value by unlocking challenges must carry with them a bug list; daily compilation of “the good, the very good, the awesome, the ugly, and the awful.” Often, it is the irritations, frustrations or awful experiences that provide seeds of opportunities for value creation and appropriation.