Knowledge is power, they say. This saying has found its way to many of our tongues. These three words are often said casually, but they run deep. The 21st Century economies are knowledge-driven.
How an organisation creates, identifies, organises, shares, stores and transfers vital knowledge determine whether it will deliver its results efficiently and effectively. Constant citizen demand for quality, accessible and affordable services is a clarion call to both the national and county governments to maximise their resource basket for optimal results. Duty bearers have to apply concepts that promote excellent performance. This is where Knowledge Management (KM) becomes critical.