Fear and disregard for risks can be the biggest hindrances to effective crisis preparedness and management in an organization. The digital/social media craze and complex global interconnection means every organization lives with constant threats, ranging from cyber-attacks to natural disasters, disgruntled employees to human error.
Academics and practitioners recently discovered resilience as a core topic of interest. Resilience is widely viewed as a potential solution to the challenges posed by crises and disasters. The promise of resilience is an organisation or society that absorbs shocks and ‘bounces back’ after a disturbance.