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NAIROBI, KENYA: In today’s globalised world, SMEs in manufacturing are grappling with many challenges to remain competitive and relevant. With limited time, resources, skills and budget, there is a growing need to demonstrate and derive value from every investment made. Many SMEs in manufacturing may not know the value of technology in addressing some of these challenges. Those that do usually worry about the enormous costs of acquiring and running these technologies. Poor decision making in IT investments can have a critical impact on the profitability and sustainability of any business. It is no wonder many SME businesses are risk averse to technology and opt to run their businesses the ‘’traditional way’’ where every process is manual and every transaction recorded in books that are kept under lock and key by the owner.
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